Returned this item twice for being defective and the third replacement did not work. I called the factory on the third one and they told me that sometimes there is oxidation or residual flux on the jumper pins that cause an open to the audio transformers. I lightly sanded them and now they are fine. They work great but beware of this problem.Get more detail about Oem Systems IWIMP100WVW Volume Control Impedance Matching (White).
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